A consultative workshop with State Health Agency (SHA), District Implementation Units (DIU) and Empanelled Health Care Providers (EHCPs) spread over 2 days was organised to sensitize them on Quality under Ayushman Bharat Pradhan Mantri – Jan Arogya Yojana (AB PM-JAY). During the two-day workshops, technical sessions were facilitated by the experts from National Health Authority (NHA), GIZ India’s IGUHC and Quality Council of India (QCI). The objective of these workshops was to interact with the 10 district implementation units of the Kashmir division including the chief medical officers and other stakeholders of the SHA.
Additionally, the workshops also witnessed participation from approx. 120 empanelled healthcare providers (public and private) who were informed about the importance and role of quality management systems and further guidance was offered to enable them to apply for the bronze, silver, and gold certifications available under the scheme. Furthermore, a session on value-based care was also taken and the concept of this performance-based mechanism was explained in detail.
During the workshop, the NHA team also provided an overview on the trends of grievances and feedback received at the national and at the state level. The intent of the same was to ensure that the stakeholders at the state and district level are aware about the nature of feedback so that appropriate steps could be taken. Furthermore, a field visit to three empanelled hospitals in Srinagar was organised for the quality and the beneficiary engagement team. An interactive session on Ayushman Bharat Digital Mission (ABDM) was also organized for the DIUs and EHCPs. An overview of the ‘Digital Health Incentive Scheme’ (DHIS) and the scan and share initiative was provided for a better implementation of ABDM in the state. The session included details about the incentives associated with a health transaction and the requirements for availing these benefits. Furthermore, details about the ‘scan and share’ initiative under ABDM which is a QR-code based OPD registration service was also discussed.
Since the district units are the main implementation and support teams for the PM-JAY scheme, IGUHC had taken the initiative of strengthening the capacities of the DIUs. The initiative constituted a series of interactive meetings and workshops with the district team stakeholders to understand their challenges and requirements.
IGUHC intends to conduct these workshops over regular periods of time to ensure that the DIUs are supported and encouraged to achieve the objectives of the PM-JAY scheme. The second round of the DIU strengthening workshops saw an encouraging participation from all the 10 district teams of the Kashmir division namely, Anantnag, Baramulla, Budgam, Bandipora, Ganderbal, Kupwara, Kulgam, Pulwama, Shopian and Srinagar.