Capacity building workshops on ‘Quality under PM-JAY’ in Kerala were organised by GIZ and the National Health Authority, in 3 districts of Kerala- Thiruvananthapuram (Trivandrum), Kozhikode and Kochi from Oct 31 – Nov 4, 2022. The objective of these workshops was to interact and strengthen the district implementation units of the state and other stakeholders of the state health department on the quality aspects of the PM-JAY scheme.
In alignment with IGUHC’s focus areas and to sensitize and enable the hospitals to adopt quality systems and the PM-JAY certifications, capacity building workshops for district hospitals and empanelled healthcare providers were envisaged in the state of Kerala. The IGUHC project took up the initiative of technically supporting the National Health Authority (NHA) and Quality Council of India (QCI) in planning, organising, and conducting capacity building workshops on Quality under PM-JAY.
Additionally, as a part of the comprehensive approach, capacity building sessions with approx. 150 empanelled healthcare providers (public and private) were organised to inform them about the importance and role of quality management systems and to further enable them to apply for the bronze, silver, and gold certifications available under the scheme. Sessions on value-based care and standard treatment guidelines were also held.
In the workshop, detailed technical sessions have been taken up by the experts from GIZ, NHA and QCI explaining about the topics related to quality (concept of quality, tangible and intangible benefits of QMS, process of application for certifications, quality assessment tools, next steps, etc) and its relevance in the healthcare ecosystem. As a part of adult learning process, various interactive and role-paly sessions have also been integrated in the workshop.
The workshop in Trivandrum, Kerala was inaugurated by the ED- SHA, Dr Rathan Kelkar IAS and keynote addresses by Shri Kiran Gopal, IAS, ED-IT, NHA; State Mission Director, NHM, Kerala; Director of Health Services, Kerala and Director of Medical Education, Kerala.